Except where prohibited by law, session fees will not be refunded for cancellations or no-shows. Sessions can be rescheduled 24 hours in advance of your scheduled time; if there is an emergency, please contact Karen by replying to your booking email as soon as possible.
Specific refund requests will be considered on a case-by-case basis and granted on the sole discretion of Karen Coccia, LLC.
If you are more than 15 minutes late for a session this will be considered a no-show. No-Show sessions will not be refunded or rescheduled.